Delivery

Christmas Delivery

Place your order on or before Monday 19th December, 2016 to receive your items in time for Christmas.

DELIVERY WITHIN AUSTRALIA

Snail mail..? It’s not the Bardot way.

We only use Express Post because we know that fast fashion can’t wait. With an affordable flat rate cost of $9.95 for all orders under $80, the goods are delivered straight to your door. Easy.

Orders over $80 receive FREE EXPRESS DELIVERY (within Australia). 

Location Cost Delivery Time
Australia Express Post $9.95 or free over $80 1-3 business days*
Melbourne Same Day Delivery $16 2-6 hours**
New Zealand & USA $9.95 2-5 business days
All International $20 - $25 2-5 business days

*During peak periods. minor delays may occur. You will be notified via email once your order has been dispatched.

**Due to circumstances beyond our control, delivery times may extend to up to 9 hours, especially during peak periods.

Express Delivery:

Place your order before 2pm to receive your items in 1-2 business days for major metro areas and capital cities.

Orders placed after 2pm will be sent by the following business day. We deliver with Australia Post Express post service and it can take up to 1-2 business days for the parcel to reach you. Express post service only applies to major metro areas and capital cities.

Please note Express Delivery may not apply to your region. To find out if your delivery address falls under the Express Post network, check for your postcode in our table below.

Region postcodes
Sydney CBD 1000-1299, 2000-2009
SYDNEY METRO 1300–1920, 2010–2249, 2555–2574, 2740–2786, 9999
CANBERRA 2600–2601
ACT 0200–0250, 2602–2639, 2900–2920
NEW SOUTH WALES 1 1921–1999, 2250–2265, 2280–2300, 2302–2310, 2484–2490, 2500–2530
NEW SOUTH WALES 4* 2640, 2641, 2708
MELBOURNE CBD 3000–3010, 8000–8399
MELBOURNE METRO 3011–3210, 8400–8899
VICTORIA 1 1 3211–3220, 3335–3338, 3340*, 3350, 3353–3356, 3427–3429, 3550, 3552–3556, 3629–3632*, 3660–3661, 3750*–3755*, 3757*, 3765–3767, 3782, 3785–3796, 3800–3806, 3810*, 3825, 3840–3844, 3910–3915, 3930–3934,*
VICTORIA 2 3221-3334, 3341-3349, 3351-3352, 3357-3426, 3430-3549, 3551, 3557-3628, 3633-3659, 3662-3688, 3691-3749, 3756, 3758-3764, 3768-3781, 3783, 3797-3799, 3807-3809, 3811-3824, 3826-3839, 3845-3909, 3916-3929, 3935-3974, 3978-3999
VICTORIA 3* 3689–3690
BRISBANE CBD 4000–4004, 9000–9299
BRISBANE METRO 4005–4209, 9400–9596
QUEENSLAND 1* 4210–4305, 4350, 4500–4510, 4520, 4550–4601, 4650, 4655, 4670, 9597–9599, 9700–9799, 9880–9919
ADELAIDE CBD 5000–5005, 5800–5879
ADELAIDE METRO 5006–5199, 5880–5999
PERTH CBD 6000–6005, 6800–6899
TASMANIA 1 7000–7003, 7250
TASMANIA 2 7004–7019, 7050–7053, 7055, 7800–7899
TASMANIA 3 7248, 7249, 7251–7325, 7900–7999

*Next business day delivery to roadside addresses and offshore islands within these areas is not guaranteed.

SAME DAY DELIVERY. (Melbourne weekdays Only) 

Love it? Need it? Gotta have it now?


We now offer our Melbourne fashionistas a same day delivery option to over 460 postcodes in Melbourne & surrounding areas, so shopping for that last minute outfit doesn’t have to be a drama! Simply select the option at checkout Monday through to Friday between 8am and 2:00pm for only $16 flat rate courier fee and let us do the rest.

Step 1. Choose your item online and check that we have your size available
Step 2. Check our list of eligible postcodes below
Step 3. At the checkout, select the ‘same day Delivery’ option and enter your postcode. If you’re still unsure about your eligibility, please call 1300 466 526 to double check and place your order with our friendly Customer Service team.
Step 4. Await the arrival of your sparkly new threads!
LOCATION ELIGIBLE POSTCODES
VIC 3000, 3002-3006, 3008, 3011-3013, 3015-3016, 3018-3034, 3036-3068, 3070-3076, 3078-3079, 3081-3085, 3087-3091, 3093-3095, 3099, 3101-3109, 3111, 3113-3116, 3121-3138, 3140-3153, 3155-3156, 3160-3175, 3177-3202, 3204-3207, 3429, 3752, 3765, 3786, 3802-3806, 3975, 3977 

All deliveries are through Australia Post’s Startrack service and will require a signature on delivery. Click here for full terms and conditions.

Due to circumstances beyond our control, delivery times may vary, especially during peak periods.

WHAT IF I AM NOT AVAILABLE TO SIGN FOR THE PARCEL?
If nobody is in to sign for the parcel, your item will be returned to Bardot HQ and we will refund your item but not delivery charge. To save any disappointment and possible delay in receiving your package, we recommend sending your purchase to your workplace.

Please double check your delivery address before submitting your order as Bardot does not accept responsibility for lost parcels.

Please supply the most accessible address to help get your package to you on time.

For orders that require redelivery due to incorrect information or if the delivery has not been claimed, a delivery fee will be charged.

NEW ZEALAND DELIVERY

We offer great delivery rates to our friends across the Tasman. Just submit your order by 2pm AEST and you’ll receive your DHL parcel at your door within 2-5 business days.

Country Cost Carrrier
NEW ZEALAND & USA $9.95 DHL

(Please note: prices, shipping and handling charges do not include relevant custom duties or taxes that may be incurred when delivering into your country. These charges are to be paid by the customer. Please check with your local customs office for further details).

All deliveries will require a signature on delivery. Click here for full terms and conditions.

WHAT IF I AM NOT AVAILABLE TO SIGN FOR THE PARCEL?
Don’t worry, someone else at home or your workplace can sign for the parcel on your behalf. If no one is available to sign for the delivery, a card from DHL will be left to advise of a failed delivery attempt. To save any confusion and a delay in receiving your package, we recommend sending your purchase to your workplace. 

Please double check your delivery address before submitting your order, as Bardot does not accept responsibility for lost parcels.

Please supply the most accessible address to help get your package to you on time.

For orders that require redelivery due to incorrect information, or if the delivery has not been claimed, a delivery fee will be charged.

INTERNATIONAL DELIVERY

It's not only Australia that's gone Bardot crazy, we have now spread our wings to deliver to over 40 countries so the rest of the world can join in the fun too!

So for all of you globetrotting fashionistas, there’s no more missing out! We now deliver right to your door! We know how important it is to get fashion fast, so order by 2pm AEST and you’ll receive your order within 2-5 business days, from the lovely people at DHL.

See below for countries we deliver to and our amazingly priced delivery charges.
If your country isn't listed, it's likely we'll be shipping to you soon, so please keep checking back for updates.

Please note: DHL cannot deliver to a PO BOX.

Country Cost
Austria $25
Belgium $25
Brazil $25
Canada $25
China $25
Croatia $25
Denmark $25
Finland $25
France $25
Germany $25
Greece $25
Hong Kong $20
India $20
Country Cost
Indonesia $20
Republic Of Ireland $25
Israel $25
Italy $25
Japan $20
Korea (republic of) South Korea $20
Lebanon $25
Malaysia $20
Mexico $25
New Zealand $9.95
Norway $25
Philippines $20
Poland $25
Country Cost
Portugal $25
Saudi Arabia $25
Singapore $25
South Africa $25
Spain $25
Sweden $25
Switzerland $25
Taiwan $25
Thailand $20
Turkey $25
United Arab Emirates $25
United Kingdom $25
United States of America $9.95

(Please note: prices, shipping and handling charges do not include relevant custom duties or taxes that may be incurred when delivering into your country. These charges are to be paid by the customer. Please check with your local customs office for further details).

WHAT IF I AM NOT AVAILABLE TO SIGN FOR THE PARCEL?
Don’t worry, someone else at home or your workplace can sign for the parcel on your behalf. If no one is available to sign for the delivery, a card from DHL will be left to advise of a failed delivery attempt. To save any confusion and a delay in receiving your package, we recommend sending your purchase to your workplace.

Please double check your delivery address before submitting your order, as Bardot does not accept responsibility for lost parcels.

Please supply the most accessible address to help get your package to you on time.

For orders that require redelivery due to incorrect information, or if the delivery has not been claimed, a delivery fee will be charged.

TICK TOCK..

HOW LONG DOES IT TAKE TO DISPATCH AN ORDER?
Not long at all! Orders are processed and sent daily except for weekends and public holidays. Any order placed on a weekend or public holiday will be processed and sent the following business day.

COMBINING ORDERS 

CAN I COMBINE LADIES AND JUNIOR ORDERS?
Bardot can combine Bardot and Bardot Junior online purchases. All you have to do is add the items to the shopping bag on the site you are currently shopping on. Go to the other section; continue shopping and then checkout with the items in your shopping bag. Only one delivery fee will be charged.

TRACKING

CAN I TRACK MY ORDER?
Yes, orders can easily be tracked. Head to our 'track my order' page and follow the links from there.

OTHER INFORMATION, EXCLUSIONS & CONDITIONS

Authority to Leave (ATL): 
Although we do not recommend leaving orders unattended when not home to accept delivery, you may request this service with any delivery. You may do this by placing a short note in the order comments section found on our checkout page. 'Please leave order if not home' will suffice.

Please Note: 
By choosing to provide ATL we will NOT be able to offer any further assistance if your order is lost or subsequently goes missing after it has been deemed delivered by the carrier.

Exclusions & Conditions:

  • Flat rate shipping, or free shipping promotions exclude some bulky items including but not limited to; kennels, coops, hutches, carriers and large pet beds. Excluded products will be highlighted in your shopping cart and on product pages.
  • Delivery (free or otherwise) can only be extended to areas reachable through our standard carriers and may exclude extremely remote locations. If unsure please check with us before ordering. We reserve the right to cancel orders that cannot be delivered at reasonable cost.
  • Please ensure suitable provisions are in place to handle your delivery when it arrives. Our freight costs do not cover instances whereby the driver cannot complete delivery due to unforeseen problems preventing delivery.