Express Delivery Within Australia
We only use Express Post because we know that fast fashion can’t wait.
Orders over $150 receive FREE EXPRESS DELIVERY (within Australia), with an affordable flat rate cost of $11.95 for all orders under $150.
Place your order before 1pm AEDT Monday to Friday to receive your items in 1-3 business days for major metro areas and capital cities. Orders placed after 1pm AEDT will be sent the following business day.
Please note: Express Delivery may not apply to your region. To find out if your delivery address falls under the Express Post network, check for your postcode here, your order will be sent from the postcode 3020.
Authority to Leave
Although we do not recommend leaving orders unattended when not home to accept delivery, you can request this service when choosing our express delivery option. You may do this by selecting ‘Authority to Leave’ in the shipping section of the check out. This service is not guaranteed, and it will be at the discretion of the delivery provider as to whether there is a safely accessible location to leave the parcel.
Please note: by choosing to provide an ATL Bardot will NOT be able to offer any further assistance if your order is lost or subsequently goes missing after it has been deemed delivered by the carrier.
Part Shipped Orders
In the instance that we are unable to fulfil the entirety of your order, the available items will be dispatched to you as a part-shipment while we investigate your missing item/s.
We will get in touch with you within 1-3 business days to confirm a second shipment for the missing goods (no additional delivery fees will be charged), or alternatively if the item/s are not available we will provide a refund via your original payment method.
Please note: order fulfilment is not guaranteed, and all orders are accepted subject to stock availability.
Order Amendments and Cancellation
Due to our quick processing and dispatch times we are unable to cancel or make any changes to your order once it has been placed, this includes changes to your address, items, pricing, delivery method and authority to leave options. This is stated in your order confirmation email and our terms and conditions.
In the case that an incorrect or incomplete address has been supplied, you will need to wait to receive your dispatch email to track your order. Most orders with an incomplete address will be returned to us, and if this occurs we will process a refund less any shipping costs.
Bardot cannot be held responsible for orders which are not received due to incorrect or incomplete address information being provided.